Chapter 16

I am actually really excited about this chapter and learning how to manage a larger company well and maintain a high level of performance. This is a challenge many growing companies face. I believe those companies that are relatively new and have grown quickly are especially in need of these principles.
The challenge with a small company growing large is that the owners lose the close association with their employees that they once had and their constant oversight of operations. If a company does not put people in place to fill those needs as the company grows and the owners must pull out of the business farther then a disconnection will occur with the employees and they will not know where the company is headed nor what part they have in it.
Communication is always key in any organization; thus, for a large company, systems must be in place to allow employees to have their voice heard or else they may feel undervalued. Proper trainers and advisors must also be in place to insure that employees understand their responsibilities and how to accomplish them. Employees should also be notified of their compensation and benefits, so that they understand fully what they are getting from the company. If these things are done performance levels can be maintained throughout business growth.